Google are launching the Google IT Support Professional Certificate hosted on Coursera – a first-of-its-kind online program to prepare people for roles in IT support. With no previous experience required, beginning learners can become entry-level job ready in eight to 12 months. This program is part of Grow with Google, their initiative to help people get the skills they need to find a job.
With over 64 hours of video lessons and a dynamic mix of hands-on labs and other interactive assessments, all developed by Googlers, this certificate program introduces people to troubleshooting and customer service, networking, operating systems, system administration, automation, and security – all the fundamentals of IT support. Throughout the program, people will hear directly from Googlers whose own foundation in IT support served as a jumping-off point for their careers.
You can find out more and enroll at the Google IT Support page on Coursera.